Focus on Bus Users: Consultation Questions


RELBUS regards the formation of the Local Bus Forum as an important mechanism for Bus Users to register suggestions for service improvement as well as complaints about systemic problems.  RELBUS would like to see:

  • regular consultation (at least every few years)
  • additional surveys when major changes are planned or ELC is preparing to tender supported services.
  • mechanisms for channelling suggestions from bus users
  • mechanisms for raising suggestions for new services, re-timing and re-routing of existing services,
  • suggestions for improvements to vehicles.
  • more opportunities for passengers to discuss their concerns face-to-face with both bus company managers and local authority officers e.g. at Bus Users’ Surgeries.

Q14. Do you agree that RELBUS should make these priorities?