Consultation
RELBUS regards the formation of the Local Bus Forum as an important mechanism for Bus Users to register suggestions for service improvement as well as complaints about systemic problems. Â RELBUS would like to see:
- regular consultation (at least every few years)
- additional surveys when major changes are planned or ELC is preparing to tender supported services.
- mechanisms for channelling suggestions from bus users
- mechanisms for raising suggestions for new services, re-timing and re-routing of existing services,
- suggestions for improvements to vehicles.
- more opportunities for passengers to discuss their concerns face-to-face with both bus company managers and local authority officers e.g. at Bus Users’ Surgeries.
Q14. Do you agree that RELBUS should make these priorities?