Focus on Bus Users: Consultation Questions

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The original consultation document is available here:

V1.1 Focus on Bus Passengers

The final updated version is available here:

Focus on Bus Passengers (22nd Feb 2013)

Bus Service Information

RELBUS believes that all bus operators should provide up to date and accurate information about their services as a minimum:-

  • Clear and easy to read timetables
  • Maps showing routes
  • Schematic maps showing connections
  • Fare information
  • Information about special fare deals
  • Accessibility of services to passengers with mobility requirements
  • Information about changes to services, permanent or temporary


Q1. Do you agree with RELBUS’ view that this is what bus users should expect as a minimum?

One thought on “Focus on Bus Users: Consultation Questions”

  1. I agree these points are important. Perhaps I have unrealistic expectation but when dealing with First Bus, I think they must provide road worth vehicles which are capable of completing the journey.

    Also they answer customer complaints in a timely manner.

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